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Kingston Council

The Royal Borough of Kingston
Guildhall 2
High Street
Kingston upon Thames
KT1 1EU

020 8547 5000
Services at our contact centre

There are free to use public computers and contact centre staff are available to help you use our self-services online and do face to face surveys.

Opening hoursOur customer contact centre is open for visits and calls from 9am to 5pm on weekdays (Tuesdays 10am to 5pm due to staff training).

Christmas opening times  Customer services including Guildhall reception will be closing at 1pm on Monday 24 December and Monday 31 December. We will continue to prove emergency out of hours cover over the festive period.

Opening hours 
Monday 24 December  09:00-13:00
Tuesday 25 December Christmas day  CLOSED
Wednesday 26 December Boxing day  CLOSED
Thursday 27 December  09:00-17:00
Friday 28 December 09:00-17:00
Monday 31 December New Years Eve  09:00-13:00
Tuesday 1 January New Years Day   CLOSED
Wednesday 2 January  10:00-17:00

TwitterNews and updatesFor news and updates from Kingston Council, you can follow @RBKingston.
Customer service issues For customer service issues, you can tweet direct to our contact centre @ContactKingston.

Twitter feeds from our teams and servicesYou can also follow these related Twitter feeds:

  • @ActiveKingston – Leisure Services
  • @kinglibheritage – Libraries and Heritage
  • @KingstonMuseum – Museum Service
  • @BusinessRBK – Supporting the whole business community of Kingston Borough (KB).
  • @RBKMayor – Mayor
  • @PHKCancer – Public Health Cancer
  • @AdultEdKingston - Adult Education
  • @Kingston_Music - Music Service

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